转自AMD官网的HD5000系列条纹屏讨论帖

nfsking2

Dear AMD Users,

First of all, let me apologise for opening another topic about the well-known "grey screen crash, coloured stripes" issues but I think the time has arrived to clear up this "mystery". All day long I have been reading through forum posts looking for a proper answer or fix but unfortunately I have not found anything satisfactory yet... There is one thing for sure, a whole lot of people have experienced one of the issues mentioned above. There are plenty of fixes floating around which may or may not help. I think the most important question is, and that is what we all would love to know, whether those problems are hardware defects or all we should do is to wait for a better driver... Here is my story:
First my specs.:
AMD PhenomII 965
2x2GB Kingston HyperX @ 1333MHz
msi 790FX-GD70 mobo
Sapphire HD 5870 1GB
Corsair 750HX
WD CB 640GB
NO OC.
The grey screen with stripes appears randomly when playing any game. After having experienced the "grey/brown screen" glitch for the first time I have started to test system stability step by step. First the CPU (prime95 Large FFTs, Small FFTs aka FPU stress, Blend test: 8+ hrs no errors) then the memory (Prime95 Blend test then Memtest 86+: 8+ hrs no errors) then came the VGA: Furmark: after a minute or so the screen started to flicker and a bit later the well-known grey screen with stripes appeared for a sec then disappeared and then appeared again for a little longer and eventually my PC froze. I even got "HT sync flood occurred error" but that only happened two times. Initially I thought this "grey/brown screen" thing was a Furmark glitch or something like that but the last time when I played Dirt2 this bloody screen appeared again. So now I wonder what the problem can be... Let me list what I have tried so far:
-Placing the VGA into another PCIe slot
-Different drivers
-Different mobo BIOSes
-Disabling audio devices which I do not use in Device Manager
No success.

Well, having put it in a nuts** that is my story. I am about to RMA my VGA tomorrow but first I would like to know whether this is really a HW problem.

Anyway, the main aim of this topic is to help all those who have these issues. Sharing ideas can always help, you know. I would also love to hear a Moderator or anyone official (I know this is a "User to User" forum but still... who knows) what they have to say about these very common issues (grey screen crash, stripy screen etc).

All the best,
PS.: Some of the forums I read. One may find them interesting...
http://forums.guru3d.com/showthread.php?p=3392675
http://www.rage3d.com/board/showthread.php?p=1336110454
http://www.xtremesystems.org/forums/showthread.php?s=bdc7a64d1edf303d15bfb3134f414434&t=241042
http://www.hardforum.com/showthread.php?t=1466677
UPDATE: "AMD customer service said it's a problem caused by MS Windows7 update, they're looking at it, and maybe get a fix in next cat." Some even say it's a fan problem and setting the fan to 40% may slove the problem.
Dah as I get on with reading every single post I came across even better explanations. "My diagnostic is that there is a driver problem (especially on Win 7 64bit) + the 2D clocks set by ati on their 5xxx series to prevent high energy consumption at idle are too low and are a major cause of crashes."


注：以上所有内容均为AMD官方论坛普通会员的观点，非AMD官方言论。关键内容已经用红色字体标出。


简单翻译：
有不少HD5000系列显卡用户遇到了灰/棕色竖条纹死机的情况。帖子作者对平台进行了稳定性测试、禁用未使用的设备、更换显卡插槽、更新显卡驱动、刷新主板BIOS、更改风扇转速到40%以上，均不见效，确定问题根源在显卡。


AMD客户服务给予的答复是：问题是由Windows7 Update造成的，详细原因还在调查之中，可能会在下一个催化剂驱动对这个问题进行修正。


帖子作者的观点是：驱动问题（特别是Windows7 x64）+2D频率被设置得过低，是导致这个问题的主要原因。


原帖链接：
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=124747&enterthread=y


另外，在AMD官网没找到5870的新BIOS。在techpowerup.com上放出来两个版本：
BIOS version 113-C00101-101 - default voltage 1,162V

BIOS version 113-C00101-103 - default voltage 1,174V

（5870默认核心电压1.15）
不过目前还没太多人愿意当小白，到底增加核心电压是不是唯一的解决办法也无从而知。
PS.1：晚上我自己又遇到两次竖条纹屏死机..........
PS.2：此帖绝非战帖或者口水帖，希望各位留点口德

heavenboy

手头5850 6870 5770两块,都公版,还没遇到过这个竖条纹,rp还算可以..看隔壁假如遇到了,微调下bios里面
低频率的电压即可

erhang

当初遇到过，早期测试版驱动造成的。5系列的灰条死机其实就和蓝屏是一样的死机而已。

刚买5870公版那会，还没出9.10版本驱动，当时的9.9是不支持5870的。
我当时是4850卸载驱动，换卡，装CD自带的5870测试版驱动，装好怎么重启使用都没事，
但只要是关机了再开，到桌面就花屏（闪小碎颜色块），之后没几秒就灰条死机了。（找JS换了一块，也还是这样）
其实就是9.9无法卸载干净造成的。后来重装系统（当时还是VISTA64，不是Win7-64），直接装5870的驱动就没事了。


1年多前时，我的佳的美电视棒驱动和光影魔术手的大头贴功能有冲突。
只要点了大头贴，就死机。
5870公版这台是灰条死机，285公版那台是蓝屏死机。

再后来，再没遇到过灰条了，非常稳定。

cjmgz

没有解决，大家都凑活着过，不过我倒是觉得在WIN7下面灰条比XP少多了

freeskys

这个问题到底解决了没有？
我刷了蓝宝的加电压的BISO似乎稳定了，至少昨晚一晚没出现灰条死机现象。

zhlaoli

虽然推出新补丁，但问题仍未解决。

LHF313

期待解决！！！

游鱼

关注下。。。。。。。。。。

什么？

AMD已经发布专门解决此灰屏问题的hotfox驱动

liushu

驱动问题。。。。。。。。

iamw2d

根据我的观察 花屏的前兆是 2d模式下核心电流突然增大 如果这个时候快速拉动网页什么的 基本上都会花
如果停下一切操作 一般过一会电流掉下来就好了
还有花屏的时候核心温度都很低 小于35度
还有有次装了itudou过后 开机必然会花屏

52pk

不是9.11都没事的吗？AMD官方也太懒散了，应该出个应急驱动，或者发表下声明不要使用新驱动。

beart

回复  天下18


    我不知道瑕疵门什么的，但是我的asus5870确实有这个问题，和amd官网上的图片一样， ...
beart 发表于 2010-2-4 11:00

发个图看看

beart

回复 37# 天下18


    我不知道瑕疵门什么的，但是我的asus5870确实有这个问题，和amd官网上的图片一样，有时候2d画面先也会停止响应，我前几天联系华硕客服，准备修换。 mw2 网战的时候突然卡住确实很不爽。句句实话 ，不予争辩。

解放狼

情况绝对属实~! 就前几日购入XFX 5770公板一块.Win7 X64,9.12.插上频繁出现驱动程序停止响应.或者灰白竖条. ...
无辜 发表于 2010-2-1 22:16

    又增加了我对插粪插讨厌的程度

nfsking2

回复  yxy448

没有说100%没事，你黑2个月还用。。。不如早点找厂家退换货吧
ArthurMa 发表于 2010-2-2 00:12

确实是100%跟驱动“冲突”无关，因为A卡驱动这点破事，我重装N次系统了，请问重装系统之后用不用DriverSweeper？

yxy448

谁说xp没事，我xp下wow断断续续黑了2月了，不过xp下没竖条纹