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估计ST自己心里都没底...
一周前给ST support 的邮件就问了这事,报了型号/序列号,特别说明是8月的产品,要求对方帮助查证是否需升级固件.然后昨天慢吞吞地回了话.
Thank you for contacting Seagate Support.
A firmware issue has been identified that affects a small number of
Seagate Barracuda 7200.11 hard drive models which may result in data
becoming inaccessible after a power-off/on operation. The affected
products are Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax 22.
Based on the low risk as determined by an analysis of actual field return
data, Seagate believes that the affected drives can be used as is.
However, as part of our commitment to customer satisfaction, Seagate is
offering a free firmware upgrade.
Please follow this link
(http://seagate.custkb.com/seagat ... ch.jsp?DocId=207931)
to enter the Knowledge Base article(s) detailing the steps to update your
drive.
In the unlikely event your drive is affected and you cannot access your
data, the data still resides on the drive and there is no data loss
associated with this issue. If your drive is no longer accessible, contact
us directly for further assistance at
http://www.seagate.com/www/en-us/about/contact_us/.
NOTE: If you have contacted Seagate Support regarding a separate issue or
about another product, please visit
http://www.seagate.com/www/en-us/about/contact_us/ to submit an email.
Thank you.
Seagate Support
标准的外交辞令么,还是没扯到具体问题上...
现在的形势是,不少人手上非12月的7200.11也中了枪,也有很多人的7200.11没问题,ST又颇有点含糊其辞.
被ST这种"潜在问题"搞怕了的人,保险起见,即使手上的ST盘没问题不想刷固件也把新固件保存一份吧,免得中枪后吐血..
我继续观望............ |
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